Health Center Director

Gardnerville, United States

Position Title

Health Center Director

Job Type





P2 (49.74 - 79.59)




Position Summary

The Washoe Tribal Health Center Director is responsible for managing all Health Care activities of the Washoe Tribal Health Center (WTHC). Responsible for day to day management considering Indian Health Service (IHS) guidelines. Develops, establishes, directs and implements policies and procedures for operation. Maintains confidentiality of all privileged information.
Minimum Qualifications
  • Master’s Degree in Business Administration, Public Health or Medical Degree in a related field desired plus a minimum of (8) years’ management experience in Healthcare or in a Tribal Health Care setting or a combination of education and experience.

  • Preference to qualified Native American will be given.

Essential Duties & Responsibilities
  • Provides direction for the Directors, Managers, and clinical staff at the Washoe Tribal Health Center which includes the following departments: Laboratory, Pharmacy, Medical, Dental, Optometry, Community Health, Mental Health, Substance Abuse, Nutrition, Nursing, Substance Abuse Prevention, Diabetes Prevention, and Electronic Health Records (EHR) Management. Areas of direct oversight encompass administrative, contract health, billing, grants management, electronic health record information, clinical, ancillary health services, and prevention programs.

  • Responsible for service delivery, continuity of care, quality assurance, credentialing, capital equipment, and other operations of the Washoe Tribal Health Center including special projects and committees to assure appropriate functioning. Reviews and approves goals and objectives of each service or program area for compliance with program performance standards and budgets.

  • Optimizes methods and systems to increase third-party reimbursement revenues for clinical services provided. Assists with identifying and supporting the successful application and securing of grant funding opportunities to enhance clinical services for the Washoe Tribal Health Center. Recommends the most cost-effective options for expanding services including expansion of staff, funding, products, or facilities.

  • Facilitates the development and administration of the annual Washoe Tribal Health Center Budget. Works with the Tribal Administration, Indian Health Services Officials, Washoe Tribal Health Center Managers, and relevant partners in the preparation of budgets and ensures financial accountability. Implements program budget proposals which reflect past expenditures and changing program priorities. Ensures compliance with Indian Health Services standards and requirements.

  • Oversees the management of resources at the Washoe Tribal Health Center. Assures resources are allocated to maximize improvements in continuity of care, quality service, access, staff, and patient satisfaction. Participates in and facilitates capital funding decisions and planning for the Washoe Tribal Health Center. Interfaces with the Community Health Care and Tribal Federally Qualified Health Center stakeholders as needed to develop cost effective services.

  • Facilitates the implementation, development, and monitoring of services. Ensures continuity of care, quality assurance, and utilization standards. Continually evaluates and improves service delivery by initiating or promoting best practice models. Procures all provider contracts and monitors appropriate utilization. Collaborates with Indian Health Services partners at the local, regional, and national level to provide cost-effective quality health care for center clients.

  • Coordinates efforts related to service changes, implements new services, programs, and best practice models. Establishes and determines the priorities of health care services needed for professional services, space, equipment, supplies, and allocates available funds accordingly within budget.

  • Develops and administers policies, standards, practices, and procedures while assuring compliance with administrative, legal, regulatory government, and accrediting agencies. Implements standards required for the Washoe Tribal Health Center to obtain and maintain Accreditation Association for Ambulatory Health Care (AAAHC) accreditation.

  • Responsible for ensuring all Health Center reports as required by the Indian Health Services Title V Compact, Tribal Council, and the Health Advisory Committee are completed within required timeframes. Communicates, coordinates activities and priorities with the Tribal Chairman, Tribal Council, and the Health Advisory Committee.

  • Participates in community relation activities to enhance the image, reputation, and involvement of the Washoe Tribal Health Center in Washoe Tribal Communities. May represent the organization in activities involving leaders in business, government, the community at-large, Tribal Council, Health Advisory Committee, and the broader Health Care Community.

  • Other duties as assigned.

Knowledge, Abilities, Skills, and Certifications
  • Knowledge of the specific differences between Direct and Indirect Support Costs while maximizing Contract Support Costs and working.

  • Knowledge of and experience managing a Tribal Health Care Facility operating under a P.L. 96-638 IHS Title V Compact.

  • Knowledge of Tribal personnel regulations, civil servant, and Public Health Service staff to provide appropriate administrative supervision to assigned staff.

  • Knowledge of fiscal management principles and an acute awareness of the cost of medical equipment, services, and supplies.

  • Knowledge of effectively working with individuals, families, and Tribal Communities to assist them in achieving satisfactory solutions related to delivery of Health Care.

  • Knowledge of computer software including Word, Excel, Outlook, PowerPoint, and EHR. Ability to develop quality improvement plus oversee financial, personnel, and project management initiatives.

  • Ability to work with both Resource and Patient Management System (RPMS), NextGen electronic health records (EHR), and the exemptions for American Indians/Alaska Natives under a managed care organization.

  • Ability to analyze situations accurately, to take effective action, and participates in rolling out strategic plan initiatives.

  • Ability to lead, manage through influence, and collaboration.

  • Ability to build effective teams, physician relationships, and cross-organizational partnerships.

  • Skills in exceptional interpersonal relationship and networking.

  • Skills in excellent attention to details, timelines, milestones, and outcomes.

  • Skills in management side of new employee orientation, communicating employee responsibilities, facilitates policies and procedures, and health center operations.

Physical Demands
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and operate a motor vehicle. The employee is frequently required to walk. The employee is occasionally required to stand, stoop, kneel, and crouch. The employee must occasionally lift and move up to 25 pounds.

Work Environment
  • Work is generally performed in an office setting with a moderate noise level.

  • The Washoe Tribe of Nevada & California requires a background check of each new hire for employment purposes. Therefore, all conditionally offered positions will be subject to the following:

  • Negative alcohol and drug screen

  • Meet requirements of Public Law 101-630

  • Obtain or possess a valid driver’s license for either the state of Nevada or California within 30 days

  • Must be insurable under the Washoe Tribe’s driving policy