Position Title
Project Support Assistant (GHWIC)
Job Type
Full-Time
Classification
Non-Exempt
Grade
NE7 (15.29 - 22.94)
Department
Clinic GHWIC
Supervisor
Position Summary
Under direct supervision the Project Support Assistant (PSA) performs a variety of administrative duties and tasks. Maintains patient files in accordance with Health Insurance Portability and Accountability Act (HIPAA) and Confidentiality.-
High School Diploma or GED and two years administrative or secretarial experience; or equivalent combination of education and experience.
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Must obtain Basic Life Support (BLS) certification within 30 days of hire.
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Answers incoming telephone calls, determines purpose of calls, and forwards calls to appropriate personnel or department, ensuring professional telephone etiquette.
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Screens incoming calls and correspondence; exercises judgment and responds accordingly.
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Records and delivers messages or transfers calls to voice mail when appropriate.
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Welcomes visitors, determines nature of business, and announces visitors to appropriate personnel, maintaining professional and courteous demeanor.
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Prepares program flyers and promotional materials as directed.
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Assists with the scheduling of facilities, travel and activities as directed.
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Coordinates travel, prepares and submits travel-related documents, and maintains travel information as necessary.
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Maintains financial records; coordinates accounts payable, purchasing and travel documents.
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Prepares correspondence, reports, minutes, agendas, memos, forms, directories, resolutions, ordinances, and other documents and communications from drafts, recordings, or verbal instruction as requested.
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Edits and reviews all correspondence and documents for correct grammar, punctuation, and spelling.
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Maintains, updates, and communicates schedules and calendars for appropriate personnel.
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Promotes a positive image for the Health Clinic to Tribal members and professional contacts.
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Inputs patient information into clinical records and various computer programs.
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Reviews forms and ensures accuracy and completeness. Seeks additional information as necessary.
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Assists with computerized testing procedure.
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Assists in computer data entry for the purpose of medical billing.
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Assists staff with the Washoe Tribal Health Clinic referral process.
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Prepares and issues receipts for payments.
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Establishes and maintains an effective filing and retrieval system.
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Maintains and operates office machines, equipment, and computers. Performs or coordinates general maintenance and repair.
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Photocopies, collates, distributes, and files documents.
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Transmits outgoing faxes, and retrieves, logs, and distributes incoming faxes.
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Maintains inventory of office supplies.
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Maintains a log for vendor expenses.
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Receives, sorts, logs, and routes mail.
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Attends meetings and takes minutes as requested.
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Performs related duties as required.
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Knowledge of records management and basic accounting procedures.
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Knowledge of or ability to learn necessary computer programs.
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Knowledge of general goals and purpose of the Washoe Tribal Health Center
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Ability to communicate effectively in the English language both verbally and in writing.
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Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
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Ability to represent the organization in a professional manner, building respect and confidence.
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Ability to handle multiple tasks and meet deadlines in stressful situations.
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Ability to carry out instructions furnished in verbal or written format.
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Ability to work independently with minimal supervision.
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Skill in operating business computers and office machines, including in a Windows environment.
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While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to operate a motor vehicle; stand, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
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Work is generally performed in an office setting with a moderate noise level.