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Site Manager I - Oakland

Oakland, United States

Position Title

Site Manager I - Oakland

Job Type

Full-Time

Classification

Exempt

Grade

E7 (58565.0 - 87847.0)

Department

TANF Sites

Supervisor

Position Summary

Under direct supervision the Site Manager I is responsible for overseeing the day-to-day business operations of a local TANF service location, servicing a specific geographical area. Such operations may include, but are not limited to: case management, job development and overseeing relevant prevention programs. Creates an atmosphere that promotes Native unity and self-sufficiency. Maintains confidentiality of all privileged information.
Minimum Qualifications
  • Bachelor’s Degree in Business or Public Administration or related field and three years supervisory work experience in the field of Social Services; or equivalent combination of education and experience.

  • Must possess a valid California or Nevada driver’s license at time of employment.

  • Must be able to be insurable by the Tribe’s Driving Policy.

  • Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

  • Preference will be given to Qualified Native American Indians.

Essential Duties & Responsibilities
  • Supervises fewer than ten employees.

  • Assesses sites and departmental functions to monitor effectiveness and make recommendations regarding curtailment, extension, modification or initiation of services.

  • Develops, plans, organizes, coordinates, and directs the activities the Native TANF program that address the needs of the communities served, including, but not limited to: youth focused family and community prevention and diversion programs such as: substance abuse prevention, parenting, and referral to other programs, professionals, agencies for those with more serious or crisis needs; Adult, Vocational and other education services to develop client job skills; Job readiness skill development and job placement; life skills programs; and Issuance of temporary assistance funds.

  • Trains, supervises and evaluates all subordinate site staff.

  • Coordinates with regional program specialists to ensure continuity of programs and goals.

  • Prepares, monitors and administers site budgets, and reports as directed by the Regional Manager.

  • Promotes Washoe Native TANF program through ongoing interaction and collaboration with other Tribal and community based organizations while fostering awareness of Washoe Native TANF programs for the general public.

  • Reviews cases with staff for eligibility and compliance.

  • Prepares reports for the program as needed.

  • Acts as a liaison with other agencies for referrals.

  • Assists in the development of program policy and procedures, training and program implementation.

  • Plans and implements effective outreach in the development of case load and public awareness of Native TANF program services.

  • Assists in facilitating dispute resolution.

  • Researches, outlines and recommends proposals for contract development.

  • Interviews and recommends new hires.

  • Assists with duties of subordinates as needed.

  • Hosts regular staff meetings to ensure communication among personnel regarding program-related activities.

  • Performs other duties as required.

Knowledge, Abilities, Skills, and Certifications
  • Knowledge of applicable federal, state, county, and local laws, regulations, and requirements.

  • Knowledge of administrative and project management.

  • Knowledge of records management procedures.

  • Knowledge of the development, preparation, and control of budgets.

  • Knowledge of managerial and statistical analysis techniques and reporting procedures.

  • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.

  • Knowledge of the general goals and purpose of the Washoe Native TANF program and the services to be provided.

  • Ability to motivate others to participate in athletic and recreational activities.

  • Ability to communicate effectively in the English, both verbally and in writing.

  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.

  • Ability to work with people from diverse cultures, ethnic and socio-economic backgrounds with knowledge of Indian community and sensitivity to Indian needs.

  • Ability to work effectively with individuals and demonstrate leadership and team-building skills with empathy and enthusiasm.

  • Ability to maintain confidentiality.

  • Ability to analyze situations and adopt appropriate courses of action.

  • Ability to work independently and meet strict time lines.

  • Ability to make solid decisions and exercise independent judgment.

  • Ability to define problems, collect data, establish facts, and draw valid conclusions.

  • Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice, and desire to help when dealing with people.

  • Ability to prepare accurate, complete, and legible reports.

  • Ability to interpret applicable federal, state, county, and local laws, regulations, requirements, ordinances, and legislation.

  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).

  • Skill in training staff.

  • Skill in analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.

  • Skill in preparation of project time lines and staffing plans.

  • Skill in preparing, reviewing, and analyzing operational and financial reports.

Physical Demands
  • While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to stand; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment
  • Work is generally performed in an office setting with a moderate noise level.