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Wellness Associate

--Washoe Tribe Health Center--

Position Title

Wellness Associate

Job Type

Full-Time

Classification

Non-Exempt

Grade

NE8 (16.49 - 24.73)

Department

Clinic Medical

Supervisor

Position Summary

Under direct supervision of the Diabetes Exercise Specialist or Diabetes Wellness Manager, the Wellness Associate is responsible for light cleaning, organizing the center, touring prospective patients, assisting in orientation to the offerings of the wellness center, managing patient accounts, and general computer and office-related paper processing. Maintains confidentiality of all privileged information under HIPAA.
Minimum Qualifications

  • High school diploma or equivalent

  • Basic Life Support (BLS) or ability to obtain within 30 days of hire

  • Strong verbal, writing, and analytical skills

  • Strong customer service and interpersonal skills

  • Must be able to work with little direct supervision

  • Must be able to work with the public, function well under pressure, and in emergencies.

  • Experience working in a health and wellness center is a plus

  • Preference will be given to qualified Native Americans

Essential Duties & Responsibilities

  • Answering the telephone and making appointments

  • Correspondence with patients and handling concerns

  • Generating reports

  • Check-in/check-out of classes and appointments

  • Cleanliness of the overall facility including wipe down & shut down of equipment

  • Collect towels for laundering

  • Maintaining supplies throughout the facility and ordering more if needed

  • Greet all who enter the center in a cheerful manner, responding to emergency procedures and promoting a sense of enthusiasm and inclusion

  • Processing entry into specific programs

Knowledge, Abilities, Skills, and Certifications

  • Be a self-starter who initiates conversation and exudes compassion

  • Ability to work and collaborate with a wide variety of people in varying stages of health

  • Quick decision making and critical thinking skills

  • Knowledge of modern office practices, procedures, and equipment

  • Knowledge of economic, social, educational, and cultural trends in the Washoe Tribal community.

  • Ability to communicate effectively in the English language both verbally and in writing.

  • Ability to represent the organization professionally, building respect and confidence.

  • Ability to operate computers and office machines, including software such as Microsoft Office.

Physical Demands

  • While performing the duties of this job, the employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is frequently required to walk; occasionally is required to operate a motor vehicle; stand, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment

  • Work is generally performed in an office setting with a moderate noise level.

  • The Washoe Tribe of Nevada & California requires a background check of each new hire for employment purposes. Therefore, all conditionally offered positions will be subject to the following:

  • Negative alcohol and drug screen

  • Meet requirements of Public Law 101-630

  • Obtain or possess a valid driver’s license for either the State of Nevada or California within 30 days

  • Must be insurable under the Washoe Tribe’s driving policy

Please note:

Hiring preference is provided to members of the Washoe Tribe of Nevada and California followed by members of other federally recognized tribes. Must pass and comply with the PL101.630-Indian Child Protection and Family Violence Protection Act. Washoe Tribe of Nevada and California requires any designated candidate to complete a pre-employment drug/alcohol screening, must possess a valid NV or CA. driver license within thirty (30) days of employment, (when applicable) and PL 101-630 Criminal / Character Investigation background check.

Medical

Nevada & California- Federal Employee Benefits Program (FEHB) provides employees with numerous medical plan options to best fit each employee’s specific medical needs, residence service area, and budget. The employee’s also have the options for Transamerica Supplemental Insurance by payroll deductions.

Dental & Life

Nevada & California- Guardian PPO $1500 Annual Maximum Benefit, Dental Guard Preferred, Calendar Year deductible $50.00. Included with Guardian the Tribe offers a $50,000 Basic Term Life for employee only coverage.

Vision

Nevada & California- VSP Wellness eye exam $10.00 copay, prescription glasses $25.00 co-pay, standard lenses covered allowance $130.00 every 2 years, and contacts in lieu of glasses.

13 Paid Holidays Per Year!

New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Indian Day, Nevada Day, Veteran’s Day, Thanksgiving Day, Day after Thanksgiving, Christmas Day, and one Floating Holiday.

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