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Wellness/Diabetes Program Manager

Gardnerville, United States

Position Title

Wellness/Diabetes Program Manager

Job Type

Full-Time

Classification

Exempt

Grade

E11 (65957.0 - 98936.0)

Department

Clinic Healing Center

Supervisor

Position Summary

Under direct supervision the Wellness/Diabetes Program Manager is responsible for the development and management of the activities of the Washoe Tribal Health Center’s (WTHC) Direct Patient Care and Community based Diabetes/Wellness Programs. Supervises and is responsible for the planning, development, organization, and coordination of the WTHC Diabetes/Wellness Program management, related budget and finance, quality improvement and safety management. Maintains confidentiality of all privileged information.
Minimum Qualifications
  • A Bachelor’s degree in Health or Business Administration with a minimum of two years experience in a supervisory position of which were administration and management of Health Care programs; or equivalent combination of education and experience.

  • Must possess and maintain a valid California or Nevada driver’s license or capable of obtaining one within thirty-days (30) of employment.

  • Must be able to be insurable by the Tribe’s Driving Policy.

  • Must be able to successfully pass a pre-employment drug/alcohol screen and background investigation.

  • Preference will be given to Qualified Native American Indians.

Essential Duties & Responsibilities
  • Administers the activities of the WTHC’s Direct Patient Care and Community based Diabetes/Wellness Programs in accordance with the operational, fiscal, personnel and other policies adopted by the Washoe Tribal Health Board (WTHB).

  • Establishes policy with the WTHB by identifying short term and long range Direct Patient Care and Community based Diabetes and Wellness issues to be addressed; providing information and commentary pertinent to the Board’s deliberations, presenting options and recommending courses of action, especially where medical, technical or legal considerations are involved.

  • Assists the WTHB in interpreting the policies, directives and instructions of funding agencies and other federal, state, local and private funding sources as related to Direct Patient Care and Community based Diabetes and Wellness.

  • Develops and maintains close interagency working relationship with federal, state, local public and private agencies.

  • Assists the Executive and Deputy Director in providing professional management planning advice to the WTHB by developing planning methodologies, administrative organization, making cost benefit analysis and evaluating on-going Direct Patient Care and Community Based Health Program activities.

  • Assists the Health Center Director in identifying grant sources, grants writing, grant management, and is directly responsible for the Special Diabetes Program for Indians Grant and funding sources.

  • Works with department heads to meet Health Program goals in promoting Facility and Community based Diabetes, Health Education, and Wellness Programs.

  • Provides overall supervision of the Diabetes programs, policy guidance and coordination.

  • Complies with Federal, State and Tribal laws, codes and regulations by studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements and advisory management on needed action.

  • Participates in all aspects of the Quality Improvement program including: patient(s), visitor(s), and employee(s) environment health and safety, infection control, security, disaster program, employee health and any other programs which reflects on the quality of care delivered by WTHC.

  • Assists in all related areas to secure and maintain AAAHC accreditation through a nationally recognized health care accrediting organization.

  • Assists to secure related licensing and additional licensing as needed.

  • Plans, develops and implements policies and procedures in compliance with guidelines of IHS, HIPPA, AAAHC and other appropriate publications and data (Federal and Non-Federal) while working with WTHB’s chain of command.

  • Contributes to the team effort by participating in the WTHC facility and community wide program improvements, goals and standards.

  • Provides supervision of the development and implementation of a diabetes/wellness care team, which includes the Medical Staff, Pharmacist, Dental Staff, Optometry, and director supervision of Nutrition, Physical/Exercise, Behavior modification Activities and Case Managers.

  • Maintains any required continuing medical education requirements.

  • Performs other duties as required.

Knowledge, Abilities, Skills, and Certifications
  • Knowledge of modern office practices, procedures, and equipment.

  • Knowledge of business English, proper spelling, grammar, punctuation, and basic arithmetic.

  • Knowledge of analytical or administrative management in the health care field.

  • Knowledge of working with Tribal Governments or other Tribal organizations in Health Administration

  • Knowledge and understanding of biostatistics and epidemiology.

  • Knowledge in monitoring contractual obligations.

  • Knowledge of economic, social, educational and cultural trends in the Native community.

  • Knowledge of the principles, practices, processes and techniques utilized in health administration settings including budget and fiscal management, personnel management, procurement, public relations and evaluation and audit procedures within the programs.

  • Knowledge of behavior modification and chronic disease management concepts and their role in wellness, nutrition, weight control, and community disease prevention.

  • Ability to keep abreast of current practices and concepts in health education through current literature, courses, professional meetings, and direct contact with other health professionals.

  • Ability to work with people from diverse cultures, ethnic and socio-economic backgrounds with knowledge of Indian community and sensitivity to Indian needs.

  • Ability to communicate effectively in the English language both verbally and in writing.

  • Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.

  • Ability to represent the organization in a professional manner, building respect and confidence.

  • Ability to maintain confidentiality.

  • Ability to handle multiple tasks and meet deadlines.

  • Ability to demonstrate excellence in everything, and continually seek improvement in results.

  • Ability to travel for training, workshops, conference, etc. Ability to attend scheduled evening and weekend meetings.

  • Skill in operating business computers and office machines, including in a Windows environment, specifically Word, Excel, Access, and presentation software (such as PowerPoint).

Physical Demands
  • While performing the duties of this job, the employee regularly is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk. The employee occasionally is required to operate a motor vehicle; stand, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.

Work Environment
  • Work is generally performed in an office setting with a moderate noise level. Travel is required for training, workshops, conference, etc. Evening and weekend meetings are common.